How to Get Voice Service with Trailblazer Broadband
The Town of Estes Park’s community-owned and operated broadband service was built with you in mind. That’s why with Trailblazer Broadband you aren’t forced into bundling contracts and you have the freedom to chart your own path by choosing the providers you want for the services you need. While Trailblazer Broadband doesn’t offer phone service, you can easily use your internet connection for voice calls.
HOLD THE PHONE – THERE ARE MORE CALLING OPTIONS THAN YOU THINK!
How to Use Internet for Voice Calls
Select a VoIP phone provider online and sign up.
The provider will send you an IP adapter or device in the mail.
Plug that device into your Trailblazer Gateway Router.
Plug your phone into the IP device and you’re ready to call!
These plans typically come with the features you probably have now like:
- Call waiting
- 911 calling/alerts
- International calling options
You will activate the service online. Set up usually takes about 15 to 20 minutes. No service call or installation at your home is needed.
CAN I KEEP MY PHONE AND PHONE NUMBER?
You can use your existing phone, including cordless phones with the device from the provider. To use a handset for cordless phones, simply plug the base unit into your adapter and install the additional cordless phones in other locations. Providers often run promotions on phones or adapters at a discount, or even free, so if you prefer, you can purchase a new phone from the provider or online.
You can usually keep your current phone number; sometimes there is a small fee for transferring it over.
CONNECTING TO THE INTERNET
To connect to the internet, you’ll need an ethernet cable. Use a Cat 5e, Cat 6 or Cat 7 ethernet cable to connect your phone device to the Gateway to get max speeds up to 1 GIG. If you need an extra cable you can purchase one online (e.g., Amazon, Walmart, Best Buy, etc.) or locally at Radio Shack or Dollar General.
An Uninterruptible Power Supply (UPS)battery backup & surge protector is recommended to keep temporary power in the event of an outage or surge which will allow you to keep the internet (and therefore your phone system) up and running during a power outage.
If you have questions, each provider has easy to follow instructions with the device. Most providers also have 1 to 2 minute set up videos on their websites.