Help & Support
Customers: Call 970-577-3770 for 24 x 7 x 365 Tech Support
Getting Started
Freedom to Choose
Installation Process
Find out what to expect for your in-home installation.
Accounts & Billing
Manage your account, view and pay your bill.
Streaming Resources
With Trailblazer Broadband you have the freedom to choose which streaming services fit your needs, without feeling like you are trapped into combining your services.
VoIP Phone Resources
Whether you love your landline or want to say goodbye to it, with Trailblazer, you have the speed, bandwidth and reliability to choose from a number of potentially money-saving phone options.
Troubleshooting
Troubleshooting Your WiFi Connection
Slower speed on Wi-Fi versus a wired connection doesn’t mean there is something wrong with your internet. In fact, slower Wi-Fi speed is pretty much inevitable, since wireless technology uses Radio Frequency or RF waves to send data, and these waves ALWAYS degrade over distance.
Ways to Optimize Your WiFi Connection
Finding Additional In-Home IT Resources
At the time of installation our installers will ensure that your service is up and running, and that your WiFi is operating as expected by connecting a single device. As much as we would all love to be able to offer home networking services beyond our single device connection to all of our customers, we simply do not have the resources to offer those services at this time.
Although we don’t recommend or endorse any particular company, if you are still in need of assistance getting your home network moved over to Trailblazer, click below for a list of independent IT resources.
More Questions & Answers
Service Rollout
Broadband schedule, receiving services and switching providers.
Rates & Packages
Pricing, contracts and Mountaineer discount.
Billing & Payment
Paper billing, payment methods and email reminders.
Installation
Choosing an installation date, preparing and necessary equipment.
Internet
Perform a speed test, receive WIFI name and password and connect devices.
Streaming
Connect wirelessly or through an ethernet cable to stream services.
Equipment
Router Placement, signal strength and turning off blue light.
Voice
Installation Process
Scheduling Your Install
Select your installation date and time.
Preparing Your Space
What to expect during installation.
Connect Your Devices
Easily connect your devices to Trailblazer WiFi.
Terms & Conditions
View Online the latest version of Trailblazer Broadband complete Estes Park Power & Communications Terms & Conditions.
Download the latest version of the Estes Park Power & Communications Terms & Conditions
Residential Customer Service Rates
View Online the Trailblazer Broadband Residential Customer Service Rates with Terms & Conditions.
Download the Trailblazer Broadband Residential Customer Service Rates with Terms & Conditions.
