Picture having a patient, tech-savvy tutor helping you unlock the digital world. That’s the role of Larimer County’s Digital Navigators! They’re like tech teachers, guiding folks through the sometimes confusing world of computers, the internet, and smartphones. Thanks to support from the state, AmeriCorps, and companies like Comcast, these tutors are setting up shop in places like the Estes Valley Library. They’re dedicated to helping people facing hurdles in the digital realm gain the skills and access to thrive in our increasingly digital society!
Program Overview and Services
Digital Navigators provide one-on-one and small-group assistance to improve digital literacy, home connectivity, and device access. Key services include:
- Skill-Building Sessions: Offering recurring appointments for skills like smartphone use, email management, file organization, and software training.
- Community Outreach: Raising awareness about digital equity through partnerships with libraries, workforce centers, and housing communities.
- Device and Internet Support: Helping individuals acquire affordable devices (e.g., laptops, Chromebooks) and navigate low-cost internet options.
The program prioritizes flexibility, with assistance available in person, by phone, or online. Drop-in sessions and scheduled appointments ensure accessibility for diverse needs.
Estes Valley Library’s Role
As a host site since 2023, the Estes Valley Library in Estes Park serves as a hub for Digital Navigator services in the region. AmeriCorps members stationed here:
- Conduct personalized assessments to identify residents’ connectivity, device access, and skill gaps.
- Develop tailored digital inclusion plans, such as guiding older adults through telehealth platforms or assisting job seekers with online applications.
- Partner with local organizations to reach underserved groups, including rural populations and non-native English speakers.
The library’s central role reflects the broader recognition that public libraries are uniquely positioned to bridge the digital divide due to their community trust and existing infrastructure. Erik Rock, Technology Manager at Loveland Public Library (which oversees the Larimer County program), notes that demand for tech assistance has surged, with libraries becoming critical lifelines for digital skill development.
Community Impact and Future Expansion
The program has already demonstrated tangible benefits. Participants gain confidence in using technology for daily tasks, employment, and education, while AmeriCorps members like Chris Smith describe the work as “one of the most rewarding experiences” of their lives. Estes Park residents, particularly in rural areas, now have sustained access to resources that were previously out of reach.
Looking ahead, Larimer County plans to expand Digital Navigator services through:
- Recruitment: Adding more AmeriCorps members for the 2024–2025 term, with applications opening in early 2025.
- Enhanced Partnerships: Collaborating with workforce centers and housing communities to embed Navigators in high-need areas.
- Statewide Coordination: Participating in Colorado’s Digital Navigator Community of Practice to share strategies and resources with other regions.
By integrating localized support with state-level policy efforts, Larimer County’s Digital Navigators exemplify a scalable model for advancing digital equity. The Estes Valley Library’s involvement ensures that even remote mountain communities like Estes Park can thrive in an increasingly digital world. For more information, contact the Estes Valley Library about the next scheduled Digital Navigators session on March 20, 2025 or call Larimer County’s Digital Navigators directly at 970-962-3154.
Sources:
- https://www.lovelandpubliclibrary.org/services/technology/digital-navigators-of-larimer-county-librarie s-program
- https://northfortynews.com/category/news/technology-tutoring-with-a-digital-navigator-in-larimer-county/
- https://calendar.estesvalleylibrary.org/event/12441886
- https://americalearns.com/digital-navigators-loveland-public-library-americorps-compliance/
- https://edtech.worlded.org/digital-navigators-awareness-of-services-impact/
- https://servecolorado.colorado.gov/digitalnavigators