Help & Support

Customers: Call 970-577-3770 for 24 x 7 x 365 Tech Support

Getting Started

Freedom to Choose

Installation Process

Find out what to expect for your in-home installation.

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Accounts & Billing

Manage your account, view and pay your bill.

Access Your Account

Autopay Instructions

Streaming Resources

With Trailblazer Broadband you have the freedom to choose which streaming services fit your needs, without feeling like you are trapped into combining your services.

How It Works

Find My Bundle

VoIP Phone Resources

Whether you love your landline or want to say goodbye to it, with Trailblazer, you have the speed, bandwidth and reliability to choose from a number of potentially money-saving phone options.

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Troubleshooting

Network Status

View potential outages and network-related updates.

Check Status

Basic Internet Troubleshooting

Basic steps to help quickly resolve any internet issues

Internet Troubleshooting Guide

Troubleshooting Your WiFi Connection

Slower speed on Wi-Fi versus a wired connection doesn’t mean there is something wrong with your internet. In fact, slower Wi-Fi speed is pretty much inevitable, since wireless technology uses Radio Frequency or RF waves to send data, and these waves ALWAYS degrade over distance.

Ways to Optimize Your WiFi Connection

Finding Additional In-Home IT Resources

At the time of installation our installers will ensure that your service is up and running, and that your WiFi is operating as expected by connecting a single device. As much as we would all love to be able to offer home networking services beyond our single device connection to all of our customers, we simply do not have the resources to offer those services at this time.

Although we don’t recommend or endorse any particular company, if you are still in need of assistance getting your home network moved over to Trailblazer, click below for a list of independent IT resources.

Estes Valley IT Companies Listing