Help & Support

Customers: Call 970-577-3770 for 24 x 7 x 365 Tech Support

Blue icon of a drill

Installation Process

Find out what to expect for your in-home installation.

Learn More


Accounts & Billing

Manage your account, view and pay your bill.

Access Your Account

Autopay Instructions

More Billing FAQs

Network Status

View potential outages and network-related updates.

Check Status


Blue icon of a computer with a nut and bolt icon

Basic Internet Troubleshooting

Basic steps to help quickly resolve any internet issues

Internet Troubleshooting Guide


You Now Have the Freedom to Choose

No more worrying about having to combine your internet, phone, and TV services. With Trailblazer Broadband you have the freedom to choose which services fit your needs, without feeling like your trapped into combining your services.

Blue icon of a cell phone

VoIP Phone Resources

Learn more about internet-based phone services.

How It Works


General Questions

Service Rollout

Broadband schedule, receiving services and switching providers.

View More

Rates & Packages

Pricing, contracts and Mountaineer discount.

View More

Billing & Payment

Paper billing, payment methods and email reminders.

View More


Choosing an installation date, preparing and necessary equipment.

View More



Perform a speed test, receive WIFI name and password and connect devices.

View More


Connect wirelessly or through an ethernet cable to stream services.

View More


Router Placement, signal strength and turning off blue light.

View More


Installation Process

Scheduling Your Install

Select your installation date and time.

Sign Up

Preparing Your Space

What to expect during installation.

Learn More

Connect Your Devices

Easily connect your devices to Trailblazer WiFi.

Learn More

Terms & Conditions

View Online the latest version of Trailblazer Broadband complete Estes Park Power & Communications Terms & Conditions.

Download the latest version of the Estes Park Power & Communications Terms & Conditions

Residential Customer Service Rates

View Online the Trailblazer Broadband Residential Customer Service Rates with Terms & Conditions.

Download the Trailblazer Broadband Residential Customer Service Rates with Terms & Conditions.

Didn’t Find What You Need?