At Trailblazer, we’re proud to deliver fiber internet that’s faster, more reliable, and more resilient than older technologies. Fiber stands up to rain, snow, wind, and just about everything else Mother Nature throws at it.
But here’s the truth: while fiber is tough, it isn’t bulletproof (and yes, we’ve literally seen fiber shot through). When damage does occur, it almost always comes from external forces beyond our control. Fixing those issues takes time, patience, and careful use of resources.
So, what causes an outage? Let’s break it down.
1. Service Lines: Close to Home
Most outages we see happen not on the main network, but on the service line—the small strand that runs from the curb to your home. These lines are especially vulnerable when they’re exposed.
Think of them as the “last mile” of your connection. And in that last mile, a lot can happen:
- The family dog or curious cat may chew or claw.
- Little ones exploring the yard sometimes tug or pull.
- Wildlife and landscaping equipment can easily bump or damage a line.
The good news? These issues typically affect just one client at a time and are usually easier to fix.
2. Mainlines: The Heavy Lifting
Mainlines are the backbone of the network. A single stretch of fiber can carry service to dozens—or even hundreds—of homes.
Mainline outages tend to happen when:
- Construction crews accidentally hit buried fiber because locates are off or incomplete.
- Excavation work crushes conduit.
- Large equipment knocks down overhead lines.
These types of hits are usually reported right away. Contractors call us immediately, making the damage location easier to find and fix.
3. Wildlife: Nature at Work
Wildlife has a knack for finding ways to test human infrastructure. Across the fiber industry, animals are a surprisingly common culprit:
- Rodents sometimes chew through underground lines where conduit has worn out.
- Ground dwellers sneak into areas where conduit can’t be installed.
- Elk have even pulled down aerial fiber lines while moving through the valley.
But in Estes Valley, the number one wildlife threat is the Northern Flicker woodpecker.
4. The Woodpecker Effect
It may sound funny, but it’s no joke. Woodpeckers peck holes into the top of aerial fiber lines. Even the largest holes may only be the size of a pencil eraser, but they can take down service for up to 144 homes on a single feeder fiber.
Here’s why that’s such a challenge:
- Damage is invisible from the ground—we can’t spot it until service fails.
- Feeder spans can stretch up to 300 feet. A single tiny hole may take hours to locate.
- Temporary cutovers aren’t always possible. When they’re not, crews must splice each strand of the damaged line—thinner than a human hair—individually. With up to 144 strands, that’s painstaking, time-consuming, and costly work.
Whenever possible, we reroute service to temporary lines. Then, once new armored fiber is installed, we schedule a short outage to reconnect everything permanently.
5. Balancing Speed and Stewardship
As a community-owned utility, we’re careful with both time and money. We can’t replace every mile of fiber “just in case.” Instead, we focus resources where damage is confirmed, and we replace with armored fiber to help prevent future problems.
This approach means:
- Repairs may take longer than we’d all like.
- Scheduled outages are sometimes needed to complete permanent fixes.
- Your dollars are being invested wisely, not wasted on unnecessary work.
The Takeaway
Fiber is exceptionally resilient. But when damage does occur—whether from construction, critters, or yes, woodpeckers—it takes careful, skilled work to put it right.
We know outages are frustrating. We don’t like them either. That’s why our crews work around the clock to find, fix, and fortify damaged lines, keeping Estes Valley connected for the long run.
Updated from a previous post from November 2024
As cooler weather approaches, we’re reminded that power outages happen when you least expect them—whether from a storm, a fallen tree, or even a car striking an electrical cabinet. While these outages are often temporary, they can be disruptive, inconvenient, and sometimes even dangerous if you rely on certain electronics.
Thanks to Trailblazer Broadband’s modern fiber network, customers can stay connected and receive outage updates—but only if they have the right backup plan in place. That’s where an Uninterruptible Power Supply (UPS) comes in.
Think of a UPS as a “battery in a box”—a backup power source designed to keep your essential electronics running for anywhere from a few minutes to a few hours during a power outage. While many people think of UPS devices as only being for computers or internet equipment, their value goes far beyond that.
Why a UPS is Essential
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Internet & Communication
Your router and modem need electricity, even if the fiber lines don’t. A UPS keeps your WiFi running so you can stay online, receive outage updates, and keep in touch with loved ones or emergency services.
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Medical Devices
If you or someone in your household depends on equipment such as oxygen concentrators or CPAP machines, a dedicated Medical Device UPS System can provide uninterrupted power and peace of mind.
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Safety & Security
Many home security systems automatically switch to battery backup, but others may need a UPS to keep cameras, alarms, or smart locks powered.
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Everyday Essentials
Laptops, cell phones, and even cordless phones connected to VoIP lines can be kept online with the help of a UPS. Just be mindful—bigger devices like TVs can drain a UPS quickly.
A Real-World Example: Line Galloping Outage
You may recall that in late October 2024, Estes Park experienced a system-wide outage when strong winds and icy conditions caused line galloping on the Western Area Power Administration’s (WAPA) 115kV transmission lines. When the lines collided, protective relays shut them down to prevent damage. Crews from Estes Park Power & Communications, Platte River Power Authority, and WAPA worked quickly, restoring power just after noon.
Events like this remind us: power outages aren’t just “if,” they’re “when.” Having a UPS at home is one of the simplest ways to keep your household prepared.
Choosing the Right UPS
When shopping for a UPS, consider:
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Which devices matter most? (Router, medical equipment, phone charger?)
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How long do you need backup power? (Minutes vs. hours)
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Does the device already have a built-in battery? (Some security and medical systems do.)
UPS models range from affordable units that keep your router running for an hour to more advanced systems that support multiple devices for longer stretches. Check out some popular options here.
Staying Informed During an Outage
Trailblazer Broadband provides tools to keep you connected and informed:
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Public outage maps on our website
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Automated text notifications with updates
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24/7/365 Technical Support at 1-970-577-3770, Option 1
If you don’t have a UPS and lose internet during an outage, simply:
- Check your router once power is restored.
- Restart it if necessary.
- Call our support team if you’re still offline.
Preparedness is Power
At Trailblazer, we work with Estes Park Power and Communications to keep the grid reliable—but we also know that fires, floods, storms, and accidents happen. A UPS gives you control, protecting your connectivity, security, and health even when the lights go out.⚡ Pro tip: Don’t wait for the next storm. Add a UPS to your emergency plan today and stay powered, safe, and connected.
For more resources, visit www.trailblazerbroadband.com or follow us on Facebook for the latest updates. Please note that Trailblazer Broadband and the Town of Estes Park do not promote or recommend any specific products or services. All information and product references are for informational purposes only.
You’ve got the menu, the atmosphere, the loyal customers—or maybe the cozy rooms, the packed events calendar, or the smooth online ordering system. In other words: you’re already having a successful season. But in today’s world, great service isn’t just about what’s on the plate or how comfy the bed is—it’s also about the connection (yes, the Wi-Fi kind).
As the summer pace slows after Elk Fest and the town catches its breath, it’s the perfect time to reflect on what worked and what’s worth upgrading before next season. One upgrade that continues to stand out for local businesses? Fiber internet.
A Quick Reality Check: Vacationers Want Fast Internet, Too 🌲💻
Even in a destination as stunning as Estes Park, travelers look for reliable high-speed internet. Guests committed to “unplugging” still want the peace of mind of checking in with family or work before they truly relax. And those who aren’t quite as unplugged? They’re thrilled to discover they can stream, Zoom, or upload vacation photos without a hitch—sometimes even staying a few extra days because they realize they can work from paradise. That’s where fiber internet becomes a hidden gem for your business: it keeps guests happy, connected, and coming back.
Why Fiber is a Game-Changer for Local Businesses
1. Keeping Guests Connected and Coming Back
In a tourist town, the guest experience is everything. Fiber internet means vacation photos upload in seconds, streaming is smooth, and video chats home happen without interruptions. Happy, connected guests leave better reviews, extend their stays, and add your business to their annual “must-visit” list.
2. Hospitality Entertainment, Supercharged
Already using a managed technology solution, streaming services for businesses (similar to DirecTV or DISH for Business). Pair your entertainment services with fiber, and suddenly your hotel guests enjoy crystal-clear HD channels, your sports bar streams multiple games without hiccups, and your lobby TVs look professional and seamless.
3. Seamless Service at Peak Times
Summer crowds mean every device is fighting for bandwidth—guests, staff, payment systems, you name it. Fiber’s massive bandwidth and dedicated lines keep everything running smoothly: Point of Sale (POS) systems process quickly, reservations update instantly, and livestreams don’t glitch.
4. Staying Visible Year-Round
Tourist season may end, but your digital presence never sleeps. Fiber helps you keep your website updated, send newsletters, and run marketing campaigns with ease. Fast, reliable internet keeps you connected to past and future guests alike.
5. Future-Proofing Your Business
The off-season is planning season. Whether you’re scouting vendors, learning hospitality trends, or upgrading your booking systems, fiber’s speed and reliability keep you ahead of the curve so you’re ready to roll when the crowds return.
The Bottom Line
Estes Park will always draw visitors for the views, wildlife, and outdoor adventures. But in today’s world, even the most breathtaking destinations need reliable connectivity to match. With fiber internet, your business can keep guests happy, boost repeat visits, and stay competitive season after season.
About Trailblazer Broadband
Trailblazer Broadband is the Town of Estes Park’s municipally owned and operated fiber internet service, run by Estes Park Power & Communications. As the community’s only 100% fiber-to-the-premise (FTTP) solution, Trailblazer delivers fast, reliable connectivity to both residents and businesses. Learn more or sign up at trailblazerbroadband.com
or by calling 970-577-3770. This article is for information purposes. Trailblazer Broadband does not endorse or promote any 3rd party interests mentioned here.
The Local Advantage
As Estes Park’s locally owned and operated broadband utility, Trailblazer is uniquely focused on serving the Estes Valley and nearby areas. Much like other local businesses, Trailblazer thrives with the support of the community it was created to serve. The company was founded to fill a gap in broadband access that larger providers hadn’t addressed, and it remains dedicated to its mission of “Connecting the Community.”
To date, Trailblazer has extended service—without the use of tax revenue—to over 80% of its planned coverage area, reaching Estes Park Power and Communications customers with reliable fiber internet. This same network is also laying the groundwork for future SmartGrid and sustainability initiatives.
But today’s focus is on something that matters to everyone: getting real value from your internet service. Trailblazer aims to inspire trust by offering straightforward, transparent pricing—free from confusing bundles or surprise fees. What you see is what you get, with no long list of line-item add-ons. Whether you’re currently a Trailblazer customer or simply exploring your options, comparing providers is a smart way to ensure you’re getting the most for your money. The information below is designed to help you do just that—because making informed decisions benefits the whole community.
Why Comparing Internet Plans Matters
In today’s digital age, having reliable and fast internet is no longer a luxury, but a necessity. Whether you’re working from home, streaming your favorite shows, or staying connected with loved ones, a good internet connection is essential. However, navigating the complex world of internet pricing can be daunting. In an industry notorious for confusing bills and hidden charges, transparent pricing is a real advantage. When you know exactly what you’ll pay each month—with no surprises—you can budget confidently and avoid the frustration of unexpected costs. According to industry research, customers value clear, easy-to-understand billing, and are more likely to trust and stick with providers who deliver it.
Not all internet plans are created equal, and neither are their price tags. Providers often structure their pricing in ways that can make direct comparisons tricky. For example:
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Promotional rates: Many ISPs offer low introductory prices that increase significantly after a few months.
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Equipment rental fees: It’s common for providers to charge $10–$15 per month to rent a modem or router—costs that add up quickly if you’re not paying attention.
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Installation and activation fees: Some providers tack on one-time charges that can range from $50 to $200.
- Data overage charges: Even with some “unlimited” data plans, providers will impose data caps and slow down internet speeds if the caps are exceeded.
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Taxes and surcharges: These can vary by location and provider, and they’re not always included in the advertised rate.
If you only look at the quoted monthly price, you might be surprised by your first bill. That’s why it’s a best practice to read the fine print, ask questions, and use comparison tools that break down all the costs—not just the headline rate.
How to Compare Internet Prices Effectively
When comparing internet prices, consider the following steps:
1. Check the Fine Print:
Look for any additional fees or taxes that might be added to your bill. Some providers charge extra for equipment rental or installation.
2. Evaluate Speed and Reliability:
Faster speeds often come with higher prices, but not all providers offer the same level of reliability. A 100% fiber-optic connection, provides superior speed and reliability compared to traditional cable, DSL services and even hybrid coax cable + fiber options.
3. Consider Customer Service:
Local providers often offer better customer support, which can be invaluable if you encounter issues with your service.
4. Look for Promotions and Discounts:
Keep an eye out for special offers or discounts that can reduce your costs. However, be wary of introductory rates that may increase after a promotional period.
The Value of Transparent Pricing
Before you sign up for a new internet plan, consider these best practices:
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Ask for a full breakdown of all costs, including equipment, installation, and taxes.
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Check how long promotional rates last and what your price will be after they expire.
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Look for providers that offer transparent, all-inclusive pricing—where the price you see is the price you pay.
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Read reviews and use comparison tools that highlight hidden fees and real customer experiences.
The Bottom Line
Choosing the right internet provider is about more than just finding the cheapest option. It’s about getting the best value for your money while supporting businesses that care about your community. Trailblazer Broadband offers a unique combination of speed, reliability, and transparent pricing, making it an excellent choice for residents of Estes Park. By comparing prices carefully and considering the benefits of local support, you can ensure you’re getting the best bang for your buck while contributing to the local economy.
Visit TrailblazerBroadband.com or call us today to learn more about the internet service that supports your community.
Sources:
1. nbsdc.org,nbsdc.org/comparing-inte…,Comparing Internet Plans: How Do Local Prices Stack Up? – nbsdc.org
2. KonectEaze,konecteaze.com/unmasking-hidd…,Unmasking Hidden Internet Fees That Will Haunt You | KonectEaze
3. Broadbandnow.com, broadbandnow.com/guides/avoid-h…,How to Avoid Hidden Fees on Your Internet Bill | BroadbandNow.com
4. CR Advocacy, advocacy.consumerreports.org/research/fight…,Fight for Fair Internet: Consumer Reports white paper on broadband …
5. Compare Internet,compareinternet.com,Compare Internet Providers and Plans | Compare Internet
6. CSG,csgi.com/insights/how-i…,How ISPs Can Leverage the FCC’s New Broadband Regulations to …
7. cnet, cnet.com/home/internet/…,You’re Buying Your Internet Wrong: Avoid These Top 10 Mistakes To …
8. nerdwallet,nerdwallet.com/article/financ…Average Internet Cost Per Month: How Do You Compare?
9. highspeedinternet,highspeedinternet.com/resources/how-…How Much Should I Be Paying for High-Speed Internet?
UPDATE – September 17, 2025: BEAD
Trailblazer Broadband completed the reapplication process for “The Benefit of the Bargain” round of the BEAD program.
The good news is that Trailblazer has received a preliminary grant award through the State of Colorado’s BEAD program, which may help fund service in certain eligible areas, as early as Q4 2026. However, only addresses that meet federal eligibility rules were included, and we won’t know final funding decisions until later this year.
If your area isn’t covered by BEAD, we still plan to reach you over time using revenue from expansion—but we don’t have a set timeline yet.
The best way to stay informed is to register your address at trailblazerbroadband.com. We’ll notify you directly as soon as we have construction plans for your location.
For more detailed information on the BEAD funding process, check out our FAQs page.
UPDATE – June 23, 2025: BEAD Program Changes May Limit Funding for Estes Valley
Since this blog was originally published, the National Telecommunications and Information Administration (NTIA) has released further updates to the Broadband Equity, Access, and Deployment (BEAD) program that could impact our region’s eligibility for funding.
The NTIA has restructured the program under a new approach referred to as “The Benefit of the Bargain,” which emphasizes cost-efficiency over infrastructure type. These changes have triggered a full reset of the grant process, including the following key developments:
1. All Preliminary Awards Rescinded
The State of Colorado must now reopen the subgrantee selection process. This includes rescinding all preliminary awards, including the one Trailblazer Broadband had been conditionally approved for earlier this year. All potential applicants are watching for updated guidance from the Colorado Broadband Office (CBO) regarding next steps and location eligibility.
2. Technology Neutrality Introduced
BEAD funding will no longer prioritize fiber-optic networks. Instead, any broadband technology capable of delivering the FCC-mandated minimum speeds may be selected, including fixed wireless and hybrid systems.
While these technologies can offer faster deployment and lower up-front costs, they can be more expensive to scale over time and may face challenges in areas like the Estes Valley, where terrain, vegetation, and seasonal weather impact signal quality and network reliability. Fiber infrastructure, while more costly to build initially, remains the most consistent and scalable solution over time.
3. New Provider Challenge Process
Under the updated rules, broadband providers across the state will be allowed to resubmit data showing existing service coverage that meets the 100/30 standard. If accepted, these coverage claims may render certain locations ineligible for BEAD funding—even if residents in those areas still experience inconsistent service or lack reliable connectivity.
What This Means for Trailblazer & Estes Valley
These changes will likely reduce the number of areas eligible for support in our mountain community, where broadband construction is inherently more expensive. It also means cost, not durability or long-term performance, will likely guide funding decisions.
Trailblazer Broadband remains committed to advocating for solutions that meet our community’s needs—not just today, but well into the future. We will continue to work with the CBO and other partners to explore all available opportunities for support and will keep our community informed as more information becomes available.
Original Post – June 17, 2025
As many of you know, Trailblazer Broadband has already invested nearly $30 million to bring high-speed fiber internet to our community. We’re proud to be among the many “shovel-ready” broadband projects nationwide—fully engineered, permitted, and ready to build the final miles.
Unfortunately, recent federal developments have added a new layer of uncertainty. On June 6, the National Telecommunications and Information Administration (NTIA) announced sweeping changes to the Broadband Equity, Access, and Deployment (BEAD) program.
Among the most impactful:
- States must now conduct at least one more competitive funding round—even if they’ve already selected awardees.
- The former preference for fiber-optic technology has been removed. Now, any solution that meets minimum speed and latency requirements is considered a “priority” project.
- States will be required to re-submit their BEAD proposals, with a new emphasis on selecting the lowest cost-per-premise
While Colorado has been proactive—submitting letters to Secretary Lutnick and continuing to advocate for BEAD deployment—we don’t yet know how these new federal mandates will affect preliminary awards like ours. At a minimum, we anticipate that the application process will be extended and that previously planned allocations may be reevaluated under this new framework.
We’re sympathetic to the growing frustration these delays and changes create—not just for communities still waiting for service, but for small local teams like ours who are balancing day-to-day operations and navigating the increasing complexity of federal grant compliance. These changes could mean more competition for limited dollars and a higher cost-efficiency bar to clear—despite the fact that we’re ready to build today.
Still, we remain committed to seeing this through. Trailblazer Broadband will continue advocating for Estes Park, Glen Haven, Allenspark, and the entire Estes Valley—because reliable, high-speed internet isn’t a luxury. It’s fast becoming a utility, and a necessity.
We’ll keep you posted as we learn more from the State of Colorado in the coming weeks. In the meantime, thank you—as always—for your patience and support.
Cultivating a Water-Wise Colorado Garden
In Colorado, where water is precious and drought conditions are common, responsible gardening practices are more important than ever. Xeriscaping—a landscaping approach that reduces or eliminates the need for supplemental irrigation—has long been a staple of smart, sustainable gardening here. But now, thanks to the power of smart technology and fiber internet from Trailblazer Broadband, it’s easier than ever to cultivate eco-friendly gardens that thrive in our unique climate.
Whether you’re growing native plants, herbs, or vegetables, gardening can be both therapeutic and rewarding. But the physical effort and constant upkeep often required can be daunting. Fortunately, smart gardening technology offers innovative tools to help Colorado gardeners save time, conserve water, and boost yields—all while protecting our natural resources.
Smart Gardening in Colorado: Technology Meets Sustainability
Smart gardening integrates modern technology into traditional gardening practices to help you monitor, automate, and optimize your garden using devices that sync with your smartphone or tablet. These tools are especially valuable in water-conscious states like Colorado, where efficient irrigation and climate-appropriate plant choices make all the difference.
Here’s how smart tech is transforming sustainable gardening across the Centennial State:
🌱 Smart Irrigation Systems
Smart irrigation systems are a game-changer for water conservation. These systems use soil moisture sensors, weather data, and plant-specific watering needs to deliver just the right amount of water—only when it’s actually needed. This means healthier plants, lower utility bills, and significantly less water waste.
Local Tip: Look into rebate programs from local water districts like Northern Water or Resource Central in Boulder for discounts on smart irrigation tools and consultations.
🌿 Advanced Soil Sensors
Good soil health is key to a flourishing garden. Smart soil sensors take the guesswork out of gardening by measuring critical metrics like moisture levels, temperature, and nutrient content. This data empowers gardeners to make informed decisions about watering, fertilizing, and planting—minimizing both waste and effort.
🌼 Xeriscaping and Native Plants
Colorado is the ideal environment for xeriscaping, which emphasizes drought-tolerant native plants like blue grama grass, blanket flower, and Rocky Mountain penstemon. These plants require far less water than traditional turf lawns and support local pollinators and wildlife.
Want to learn more? Check out the Colorado Native Plant Society and the Plant Select® program for ideas on what to plant in your region.
🤖 Smart Gardening Devices
From automated drip irrigation to robotic weeders and mowers (for those who still maintain some grass), smart gardening tools can dramatically reduce the physical labor required for upkeep. These devices use GPS, AI, and advanced programming to care for your garden efficiently—freeing up more time to enjoy the outdoors rather than toil in it.
The Future is Fiber-Powered and Eco-Friendly
All of these innovations are powered by fast, reliable internet. Trailblazer Broadband’s high-speed fiber network ensures that your smart gardening tools stay connected and responsive—whether you’re adjusting irrigation schedules from your kitchen or checking soil conditions on vacation.
As Colorado communities grow more climate-conscious, the future of gardening will be defined by low-water, low-maintenance, and high-tech solutions. By embracing smart gardening, you can do your part to protect our natural resources while cultivating a vibrant and sustainable outdoor space.
Helpful Colorado Resources for Smart, Sustainable Gardening:
Ready to grow smarter? Let Trailblazer Broadband connect your garden to the future—one drop of water at a time.
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