Service Rollout

• When is broadband coming to my neighborhood? What is the schedule?

  • To see approximately when your area is slated to receive service, please refer to our planned Construction Map.

    Over the next 3 to 5 years, service areas will radiate from the core area of the Estes Valley. The initial startup phase will take advantage of Estes Park Power and Communication’s smart grid fiber optics infrastructure, which already exists in specific neighborhoods and is currently under construction in others. Every 3 to 6 months as construction progresses, we will announce which areas will receive service next.

    Be sure to fill out our Interest Form to receive broadband updates based on your address. There’s no obligation or commitment, but you will also be one of the first to receive notice when service is available in your neighborhood.

• Why does it take years to complete the project?

  • In building a world-class broadband infrastructure, we want to make sure we do it right.
    While we would love to provide service to everyone immediately, we are building a new fiber network that takes time – in this case, up to 5 years – to plan effectively and to build efficiently. There are 3 main considerations: customer density, constructability and our mountains. As you can imagine, we face unique challenges building through our beloved mountains and rocky terrain to serve an area larger than Fort Collins, Loveland and Longmont combined.

    For those reasons and to ensure sustainability for all concerned, we appreciate your patience, understanding, and support of the project as we move toward your area.To see approximately when your area is slated to receive service, please refer to our planned Construction Map.

• I’m in a contract with another provider. What can I do?

  • While we would like to provide service to everyone immediately, the build out of service will continue over the next 3 to 5 years. To see approximately when your area is slated to receive service, you can look at our planned Construction Map. These are broad timeframes that are always subject to change, but will give you an idea of how to manage your current contract and when you might want to explore month-to-month options with your current provider to avoid any long term commitments with their service. You can also fill out the Interest Form on our website to receive periodic updates. When we get closer to construction in your area, you will be the first to know and can plan accordingly.

• My neighbor has service, why can’t I sign up?

  • In building a world-class broadband infrastructure, we want to make sure we do it right. While we would love to provide service to everyone immediately, we are building a new fiber network and that takes time – in this case, up to 5 years – to plan effectively and to build efficiently. There are 3 main considerations: customer density, constructability and our mountains. As you can imagine, we face unique challenges building through our beloved mountains and rocky terrain to serve an area larger than Fort Collins, Loveland and Longmont combined.

    For those reasons and to ensure sustainability for all concerned, we appreciate your patience, understanding, and support of the project as we move toward your area. To see approximately when your area is slated to receive service, please refer to our planned Construction Map.

• Can I get Trailblazer Broadband service to my apartment, townhome or condo?

  • As the build out continues, we will be contacting all Homeowner’s Associations (HOAs), development communities, and apartment complexes with details on how to provide service to their residents. We will need to get permission from property owners prior to signing up anyone who is renting and would like to sign up for service.
    Let your landlord, HOA or property manager know that you are interested in having Trailblazer Broadband.
    Also, be sure to fill out our Interest Form to receive service availability updates based on your address. There’s no obligation or commitment, but doing so will allow you to be one of the first to receive notice when service is available in your neighborhood.

• Why are you in my yard?

  • In order to build our infrastructure, the main fiber network must be installed. Trailblazer does this by running fiber optic cable along the powerlines. As with all utility work, teams from Estes Park Power & Communications must access the utility easements at your location. For more information on utility easements, follow this link for the Town of Estes Park information.

    After you sign up for service, we will also be running fiber lines from the curb to your home or business following the existing power lines, either overhead or underground.

    As always, Trailblazer appreciates your patience and cooperation as we complete this work as quickly and efficiently as possible while maintaining the integrity of your surrounding property to the best of our ability.

• What’s the status of Downtown Construction?

  • A good portion of downtown is now eligible for service! To see if your location is eligible and to find out more about where Trailblazer is working around the valley, see our Main Construction Page.  If you are a downtown business owner interested in service, we encourage you to contact us at 970-577-3770 to get a quote for service.