Frequently Asked Questions

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Service Availability

    • To see approximately when your area is slated to receive service, please refer to our planned Construction Map.

      Over the next 3 to 5 years, service areas will radiate from the core area of the Estes Valley. The initial startup phase will take advantage of Estes Park Power and Communication’s smart grid fiber optics infrastructure, which already exists in specific neighborhoods and is currently under construction in others. Every 3 to 6 months as construction progresses, we will announce which areas will receive service next.

      Be sure to fill out our Interest Form [LINK] to receive broadband updates based on your address. There’s no obligation or commitment, but you will also be one of the first to receive notice when service is available in your neighborhood.

    • In building a world-class broadband infrastructure, we want to make sure we do it right.
      While we would love to provide service to everyone immediately, we are building a new fiber network that takes time – in this case, up to 5 years – to plan effectively and to build efficiently. There are 3 main considerations: customer density, constructability and our mountains. As you can imagine, we face unique challenges building through our beloved mountains and rocky terrain to serve an area larger than Fort Collins, Loveland and Longmont combined.

      For those reasons and to ensure sustainability for all concerned, we appreciate your patience, understanding, and support of the project as we move toward your area.To see approximately when your area is slated to receive service, please refer to our planned Construction Map.

    • While we would like to provide service to everyone immediately, the build out of service will continue over the next 3 to 5 years. To see approximately when your area is slated to receive service, you can look at our planned Construction Map. These are broad timeframes that are always subject to change, but will give you an idea of how to manage your current contract and when you might want to explore month-to-month options with our current provider to avoid any long term commitments with their service. You can also fill out the Interest Form on our website to receive periodic updates. When we get closer to construction in your area, you will be the first to know and can plan accordingly.

    • In building a world-class broadband infrastructure, we want to make sure we do it right. While we would love to provide service to everyone immediately, we are building a new fiber network and that takes time – in this case, up to 5 years – to plan effectively and to build efficiently. There are 3 main considerations: customer density, constructability and our mountains. As you can imagine, we face unique challenges building through our beloved mountains and rocky terrain to serve an area larger than Fort Collins, Loveland and Longmont combined.

      For those reasons and to ensure sustainability for all concerned, we appreciate your patience, understanding, and support of the project as we move toward your area. To see approximately when your area is slated to receive service, please refer to our planned Construction Map.

    • As the build out continues, we will be contacting all Homeowner’s Associations (HOAs), development communities and apartment complexes with details on how to provide service to their residents. We will need to get permission from property owners prior to signing up anyone who is renting and would like to sign up for service.
      Let your landlord, HOA or property manager know that you are interested in having Trailblazer Broadband.
      Also, be sure to fill out our Interest Form to receive broadband updates based on your address. There’s no obligation or commitment, but you will also be one of the first to receive notice when service is available in your neighborhood.